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Do you have any questions? Do not hesitate to contact us!

Tel: +30 2810221609

info@sunrise-cars.com

Rental policy

  1. Driver's age: At least 21 years old for group A to F and 25 years old for groups G and G1.
  2. Driver's licence: The driver must have a valid driving licence, issued at least 12 months before the rental date.
  3. Payment: The exact rental cost is paid upon the costumer’s arrival.
  4. Fuel: Paid by the customer. The customer is obliged to return the vehicle with the gas tank at the same level he got it.
  5. Minimum rental charge: One day (morning to evening).
  6. Traffic fines: All traffic fines that occurred during the rental period are paid by the customer.
  7. Rest it here - Leave it there system: The customer must provide all the essential information to the Sun Rise staff. An extra cost may be added depending on the distance.
  8. Shipping of vehicles: It's only allowed if SunRise authorizes in writing.
  9. Rental period: The customer is obliged to return the vehicle at the exact time that is written on the contract. Over 1h delay will be charged 5euro/hour, and for more than 5h delay an extra day will be charged.
  10. Other: The following damages will be charged directly to the customer: broken radios, ashtrays, baby seats / boosters, missing keys, fuel errors, broken car indicator, levers, torn seats and damages underneath the car. It's customer’s responsibility to use the vehicle in the most appropriate way.
  11. Different location Pick up/Drop off: There is an extra charge for picking up or dropping off the car to a different location outside of Heraklion. For Rethymno and Agios Nikolaos the cost is 15 € per itinerary and for Chania the cost is 20 € per itinerary (Car availability is not absolute. We must first contact you for confirmation of your booking. Cars may differ from the pictures in this website.)

Insurance Policy

  1. Full insurance (CWD).
  2. Personal insurance that cover medical expenses in case that customer is injured.
  3. Public liability insurance up to 1.000.000 euro for persons and damaged properties.
  4. Third party insurance that covers damages on other vehicles.
  5. Insurance against Fire, Theft, Broken glasses, Mirrors, Tyres.